Terms & conditions

Welcome to VARO. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our website.

1. About VARO

Throughout these Terms & Conditions, "VARO", "we", "our" and "us" refer to the owner and operator of this website.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into a binding contract.

3. Products

We make every effort to ensure that product descriptions, images and information are accurate.

However:

  • Product images are for illustrative purposes only.
  • Colours may vary depending on your device.
  • Packaging may occasionally differ from images displayed.
  • We reserve the right to amend product information without notice.

4. Orders

When you place an order, you will receive an order confirmation email acknowledging receipt of your order.

Acceptance of your order takes place only when your order has been dispatched.

We reserve the right to refuse or cancel any order where:

  • Payment cannot be authorised.
  • Products are unavailable.
  • Pricing errors occur.
  • Fraud or suspicious activity is suspected.
  • Incorrect information has been provided.

5. Pricing

All prices displayed on our website are shown in Pounds Sterling (£ GBP).

Prices may change without notice but will not affect orders already confirmed.

Where applicable, VAT will be included in the final purchase price.

6. Payment

We accept secure payment methods available at checkout.

Payment must be received in full before an order is dispatched.

We do not store your payment card details.

7. Shipping

Delivery estimates are provided as guidance only.

While we aim to dispatch and deliver orders within the stated timeframes, delays may occasionally occur due to circumstances beyond our control.

We are not responsible for delays caused by couriers, customs, severe weather or other unforeseen events.

8. Returns

We offer a 30-day returns guarantee on eligible products.

To qualify for a return:

  • Products must be returned within 30 days of delivery.
  • Products must be unopened, unused and in their original sealed packaging.

Please refer to our Returns Policy for full details.

9. Refunds

Approved refunds will be issued to the original payment method after the returned goods have been inspected.

Original shipping charges are non-refundable unless the return is due to our error or a faulty product.

10. Supplements Disclaimer

VARO products are food supplements.

They:

  • Are not intended to diagnose, treat, cure or prevent any disease.
  • Should not replace a balanced diet and healthy lifestyle.
  • Should only be used as directed on the product label.

If you are pregnant, breastfeeding, taking medication or have a medical condition, you should consult a healthcare professional before using any supplement.

Keep all supplements out of the reach of children.

11. Website Use

You agree not to:

  • Use the website unlawfully.
  • Attempt to gain unauthorised access to our systems.
  • Distribute viruses or malicious software.
  • Copy or reproduce website content without permission.
  • Interfere with the operation or security of the website.

12. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Graphics
  • Videos
  • Designs
  • Written content

remains the property of VARO or its licensors and may not be copied, reproduced or used without prior written permission.

13. Limitation of Liability

To the fullest extent permitted by law, VARO shall not be liable for any indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Any liability that cannot legally be excluded under UK law.

Your statutory consumer rights remain unaffected.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

15. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Updated versions will be published on this page with a revised "Last Updated" date.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team