At VARO ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

Personal Information

• Full name
• Billing and delivery address
• Email address
• Telephone number
• Payment information (processed securely by our payment providers)
• Order history

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Deliver products to you.
• Process payments securely.
• Communicate regarding your orders.
• Respond to customer service enquiries.
• Improve our website and customer experience.
• Prevent fraud and maintain website security.
• Comply with legal and regulatory obligations.
• Send marketing communications where you have chosen to receive them.

You may unsubscribe from marketing emails at any time.

Payment Security

We do not store your full payment card details.

All payments are processed securely through trusted third-party payment providers using encrypted technology.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

• Payment providers
• Shipping and delivery partners
• Website hosting providers
• Marketing service providers
• Analytics providers
• Professional advisers where legally required

We never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences.
• Keep your shopping cart active.
• Measure website performance.
• Understand visitor behaviour.
• Improve our services.
• Deliver relevant advertising where applicable.

You can manage or disable cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services.
• Maintain business records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymised.

Keeping Your Data Secure

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While no internet transmission is completely secure, we continuously work to protect your information using industry-standard security measures.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal data.
• Restrict or object to certain processing.
• Withdraw consent where applicable.
• Request a copy of your personal data.
• Lodge a complaint with your local data protection authority.

We will respond to valid requests in accordance with applicable data protection laws.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.

Any updates will be published on this page with a revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact our customer support team.